Help Center
How Can We Help?
Answers to common questions about ResCommand.
Getting Started
Start a free 14-day trial from the pricing page, or book a demo and we’ll get you set up. No credit card required to begin.
Yes — every plan includes a full-feature 14-day free trial so you can run your real operation before you decide.
We help you import your team, build your first schedule, and set up your pars and core logs. Most shops are up and running within a day.
Absolutely. Book a 20-minute demo and we’ll walk you through the features that matter most to your operation.
Pricing & Billing
Core covers one location and up to 15 team members. Operator covers up to 3 locations, up to 45 team members, API access, and priority support. Both include scheduling, inventory, recipes, and compliance.
Yes — upgrade or downgrade whenever you need. Changes take effect on your next billing cycle and we prorate the difference.
We do. Annual billing saves you roughly two months versus paying monthly.
You can cancel anytime — no contracts, no cancellation fees. Your data stays available for export through the end of your billing period.
Yes. If you run more than five locations, contact us and we’ll build a plan sized to your group.
Features & Functionality
Yes. We help you import your team roster and existing availability during onboarding so you’re not starting from scratch.
Completely. Your team checks schedules, logs tasks, and updates inventory right from their phones.
Yes — assign roles so owners, managers, and staff each see exactly what they need and nothing they don’t.
Add recipes with ingredients, steps, and expected yield. Attach them to prep schedules so your team knows what to make and how much.
Yes. Set pars per item and per day-of-week, and adjust them anytime as your volume changes.
Integration & API
We’re expanding integrations across POS and accounting systems. Tell us what you use and we’ll let you know where it stands.
Yes — API access is included on the Operator plan so you can connect ResCommand to your stack.
Always. Your data is yours — export it anytime in standard formats.
Support & Account
Email us at support@rescommand.com and we’ll get back to you quickly. Operator plans include priority support.
We aim to respond within one business day — faster for Operator customers and anything time-sensitive on the floor.
Yes. Onboarding includes hands-on setup help, and we have guides plus live support whenever you need a refresher.
Anytime, from your account settings. Reach out if you ever get locked out and we’ll help.